Support
Last updated August 2026
Need help with TCF Canada Prep? Start with the questions below, or reach out directly — a real person reads every message.
I found a bug or have a suggestion. How do I report it?
Open the app, go to Profile → Send a suggestion, and describe what happened. You can attach a screenshot if it helps.
How do I delete my account?
Go to Profile → Delete my account. This permanently removes your account and all associated practice data — there's no way to undo this, so make sure it's what you want before confirming.
How do I reset my progress without losing my account?
Go to Profile → Reset my progress. Your login and study objectives stay intact; only your practice history is cleared.
Why is a feature showing as locked?
Free accounts get a limited number of practice drills per skill each day. Mock exams and AI-powered writing correction are premium features — see Profile for upgrade options.
Still stuck?
Email support@majdouchdeveloper.com and describe what you were trying to do, what happened instead, and your device/OS if it's relevant — that's usually enough to track down the issue quickly.